FAQ | csi-mobile-wash

Frequently Asked Questions

Locally owned and operated and specializing in on site detailing services for cars, trucks, vans, SUV’s, buses, motorcycles, boats and RV’s. Our trucks are fully self contained and carry all the necessary supplies available 6 days a week in Rockwall Texas and it's surrounding areas

What are the benefits of your service compare to a car wash?

We concentrate on quality, if a quick wash is what you need we offer this in our packages without the damage to the paint, broken wipers, damaged accessories, soap residue, spotting, and areas left unclean that a car wash may sometimes include. We will also come to you no more driving around waiting in line.

How often should I get my car detailed?

We recommend a full detail every 3 months to keep your vehicle protected from the environment like UV, rain, fallout, etc. The interior should be clean at least once a month to protect from all the dirt and dust we take inside when entering and exiting the vehicle. Seats, steering wheel get really dirty due to sweet and skin oil.

Will you need a hose or power outlet?

Our vehicle comes fully equipped with both water and power, however we're Eco friendly and will provide a water smart finish, no mess to clean up after your car is detailed.

I just bought my new car why should I detail it?

The Brand New vehicle you just bought most likely has been expose to the environment for at least 6 to 8 months. After the vehicle is manufacture at the plant, it stays on the lot for no less than 3 months, after that it get transported to the dealer on trucks a lot of time without any protection from road hazards, once they get to the dealer usually they stay another 2 to 3 months on the lot before they get sold, during this time specially here in Texas where the majority of the car lots don't have owning protection, the vehicle are expose to Sun, rain, weather change and more. Dealer at the moment of sale all they do is a quick wash and vacuum even the most luxury Brands. This is actually the best time to get a good Detail.

How long in Advance should I schedule the Appointment?

We prefer at least 24 Hours in advance, in case of an emergency we could try to accommodate your needs, if you need the service during the weekend, please try to call at the beggining of the week because this is the busiest day.